Thank you, Kathleen has your request.
You've taken the first real step — bringing your care model problem or your turnover problem to someone who's actually stood inside the model, not just studied it.
Check your inbox in the next few minutes. Your confirmation email has the call details and a short prep note.
Three things, in order.
Check your email
Your confirmation and calendar invite are on their way. If you don't see it in 10 minutes, check spam or promotions and mark it safe.
Bring the real problem
Come with the actual thing keeping you up — the workflow that isn't holding, the nurse who just gave notice, the coaching program floating beside the care team. No polish needed.
We meet — 60 minutes
You describe what's happening. I tell you what I see. If there's a fit for deeper work, we'll talk about it. If not, you leave with pattern recognition you didn't have when you got on.
A short note on how I run these calls.
This isn't a sales call disguised as a discovery call. It's 60 minutes to put the problem on the table and see it clearly.
You don't need a deck. You don't need to have the diagnosis figured out. Most leaders I talk to know something is off — the numbers, the turnover, the workflow that keeps breaking on Tuesdays — and they need someone who can name the pattern.
That's what this call is for. Bring me the mess. I've seen it from the inside.
— Kathleen
A few things worth reading.
If you want a sense of how I think about care model design, coaching as a clinical discipline, and why the workforce problem and the outcomes problem are the same problem — the blog is a good place to land before we talk.
Need to reschedule or have a question before we meet?
Email me directly at kathleen@itiswellnursecoach.com
Looking forward to our conversation.
